Outside In with Charles Trevail


Outside In on Apple Podcasts Outside In on Spotify Outside In on Tune In Outside In on Stitcher Outside In on Overcast Outside In on Soundcloud Outside In via RSS

Latest episode

Alessandra Bellini

Chief Customer Officer, Tesco

Alessandra Bellini takes us inside how the grocery retailer turned around its business by simplifying its product lines and shifting its focus towards customers. She also talks about how Tesco responded to the Covid-19 crisis with unprecedented speed at scale, forcing the company to flex its 100-year-old “memory muscle” where everyone instinctively knew what to do to help customers and colleagues.

Outside In, the customer centricity podcast

Hosted by Charles Trevail, Outside In explores the strategies and philosophies of business leaders and big thinkers. It's a conversation about how consumers and the world are changing, and how companies are changing with them.