Author of Everyday Chaos & Senior Researcher at Harvard University’s Berkman Klein Center for Internet & Society
Machine learning helps us make better predictions while it also reveals how profoundly complex and chaotic our world is
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Outside In, the customer centricity podcast
Hosted by Charles Trevail, Outside In explores the strategies and philosophies of business leaders and big thinkers. It's a conversation about how consumers and the world are changing, and how companies are changing with them.
@OutsideInPod