Episodes

Conversations about changes in business, consumers, and where the two converge. Browse below to check out every episode.

Alessandra Bellini

Chief Customer Officer, Tesco

Alessandra Bellini takes us inside how the grocery retailer turned around its business by simplifying its product lines and shifting its focus towards customers. She also talks about how Tesco responded to the Covid-19 crisis with unprecedented speed at scale, forcing the company to flex its 100-year-old “memory muscle” where everyone instinctively knew what to do to help customers and colleagues.

John Mackey

Founder & CEO, Whole Foods Market

John Mackey joins the podcast to explain how leaders can become more awake and intentional (that is, more conscious) -- creating greater value for companies and their employees, the customers they serve, and the communities they live in.

Dan Schulman

CEO, PayPal

PayPal is “a radically different company” than it once was, according to CEO Dan Schulman. He joins the podcast to talk about the mission to democratize financial services, why profit and purpose should never be at odds, and why being a “customer champion” means sometimes going against your own business model to do what’s right for customers.

John Sauven

Executive Director, Greenpeace UK

A discussion about the how governments, companies, and consumers each have a critical role to play in the fight against climate change and the destruction of ecosystems.

Chris Capossela

Chief Marketing Officer, Microsoft

A discussion about how the last six years have been an “awesome transformation” for Microsoft, as it’s shifted from a know-it-all culture to a learn-it-all culture.

Tiffani Bova

Global Growth Evangelist, Salesforce

Spotting signs of a “growth stall” early -- and the ways companies can take a customer-led, rather than a product-led, path to growth.